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Reader Review of eHarmony - 14
The following is a reader review of eHarmony. How has your experience been? Click here to submit your review.

Reader Review Submitted By: Jean Smith
Gender: Female
Age: 40

Dating Site: eHarmony.com
Rating: 3 (out of 10)

Review
After using eHarmony.com for 3+ months I would have to give them a low rating. Their service seems good on the surface but I have a number of issues with it overall.

1. Nonpaying members who cannot communicate with you. There are a large number of nonpaying members who have filled out a profile but are not paying members and cannot communicate with you.

2. Fake members who email you and lead you on especially when your membership is about to expire.

3. Matching criteria. There is no way to adjust the age range you match with. eHarmony.com arbitrarily sets it to what they think is acceptable. 5 years younger to 10 older for male matches. 10 years younger to 5 years older for female matches. I personally don't date guys younger than me and also don't want to date guys much older than me.

4. The way the matches are given out is suspicious. It seems kind of strange that the number of matches is spread out and that matches only seem to be given once or twice a week. And it is funny that I was sent a similar email as a male friend of mine. The email my male friend received stated that there are twice as many women on eHarmony.com as men, yet I got a similar email that said there are twice as many men as women on eHarmony.com! Those two statements can't both be correct, so someone at eHarmony.com is lying.

6. They should have a place to view information like weight, build, and level of physical activity but nowhere can you find that about a person. I would like to have a general idea especially since not everyone posts a picture. It should also list religious preference in the bio where you can see it.

7. eHarmony's lack of customer service is atrocious. Any kind of email you send them is met with an automated reply and then you are lucky if they even respond after a weeks wait. And I just had a simple question. They are so lacking in this area that it is not even funny. And I also noticed that after searching that they don't list any contact phone numbers.

I would have to rate them very low. Their service doesn't measure up to the advertised hype of eharmony. What a lousy service. They use every psychological trick in the book to get people to spend their money. They play on emotions and desires and then don't deliver.

Don't waste your money.


 

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