Online Dating Magazine > Letters to the Editor > 008

Letter to the Editor:
eHarmony's Lack of Customer Service Disgusting

I have never been so disgusted with a dating site. For the past 9 days I have been trying to get my password.

Since I joined, they have only sent me one match and get this, he is far away in Connecticut. I'm in Georgia. For the life of me, I cannot believe that in 2 weeks eHarmony.com could only find one match for me.

I don't go onto the site much so I've forgotten my password and have requested it through their site numerous times and have yet to receive it. You call this a quality dating site? I will take Match.com, blackpeoplemeet.com and Yahoo! Personals any day over this. I cannot believe these people are getting away with ripping people off like this. I believe this is a way so they can keep getting your money. If they continue sending you matches, how will they make any money? I will NEVER recommend this site to anyone of my friends. They need to be investigated.
~ E. Majors, female from Georgia.

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